Frequently Asked Questions
Everything you need to know about our luxury silk collections.
How should I care for my silk garments?
To maintain the luster and longevity of your designer silk, we recommend professional dry cleaning or a gentle hand wash using a pH-neutral detergent and cold water. Always air dry away from direct sunlight.
Do you offer international shipping?
Yes, we ship our luxury silk pieces worldwide. Delivery times vary by location, typically ranging from 5 to 12 business days for international orders.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, silk face masks and intimate apparel are final sale.
How do I ensure I choose the right size?
Silk has limited stretch, so we provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable, fluid drape.
Is your silk ethically sourced?
Absolutely. We partner exclusively with certified suppliers who adhere to strict ethical standards, ensuring fair labor practices and sustainable mulberry silk production.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.